Terms & Conditions
Last update: February 13, 2024
Introduction
Matau provides a general AI agent (the “AI Agent”) capable of generating reports and insights across sales, inventory, marketing and other data sources connected by users (“Connected Data”). These Terms govern use of Matau’s website and related applications (together the “Service”). Please read carefully as these terms limit our liability and impact your legal rights.
AI Agent Capabilities
The AI Agent can, at a user’s request or automatically:
- Access and analyze Connected Data to identify trends and patterns
- Generate reports, forecasts, recommendations based on its analysis
- Adapt analysis and reporting based on iterative feedback
- Aggregate anonymized data to improve the Service
- Connect to common data sources and formats used
The analysis and recommendations generated by the AI Agent are not guaranteed to be completely accurate or error-free given the current state of AI technology. Users should verify any critical information independently before making business or personal decisions.
Acceptance of Terms
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to these Terms, you must not use the Services.
Eligibility and Registration
To access our Services, you must be at least 18 years of age. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Paid Accounts & Fees
Accessing the AI Agent or certain Service features may require paid subscriptions at published rates. Some offerings may enable free trial period offers as specified at sign up. Subscriptions auto renew until canceled. Users responsible for any taxes and fees unless expressly noted. Refunds handled on case-by-case basis minus any goods/services utilized.
Beta & Trial Access
We may invite Users to test new Service features or offerings still under development and subject to change prior to official release. Such beta access provisioned differently from production accounts with separate limited availability terms. We make no guarantees beta services will remain available. Use at your own discretion.
Data Protection and Privacy
Matau is committed to protecting your privacy and handling your data in accordance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR) for our EU users, and adhering to principles that align with global standards such as the CCPA. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
Intellectual Property Rights
All intellectual property rights in the Services, including but not limited to the AI-generated content, insights, and reports, are owned by Matau or its licensors. You are granted a non-exclusive, non-transferable license to use the Services for your business purposes in accordance with these Terms.
Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not use the Services in any manner that could damage, disable, overburden, or impair any Matau server, or the networks connected to any Matau server.
Third-Party Services
The Services may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Matau. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY MATERIALS).
Use of AI Outputs
You accept sole responsibility for use of any outputs provided through the Service for your intended purposes. Carefully evaluate outputs for accuracy, completeness and relevance to your use case. AI outputs reflect our current algorithmic limitations and should not be relied upon as a sole source for critical decisions without human judgment and professional advice.
User Contributions
Any information you provide for analysis by our AI Agent must represent content you have legal authority to access and provide. Do not submit protected, restricted or illegally obtained data. We claim no ownership in your contributed data but require expansive rights, including perpetual and irrevocable licenses to user data provided, to maximize utility of our AI Agent.
If you are an individual accessing or using the Services on behalf of or for the benefit of any corporation, partnership or other entity with which you are associated (an “Organization”), then you are agreeing to the Terms on behalf of yourself and that Organization. You represent and warrant that you have the legal authority to bind your Organization to these Terms.
Disclaimers
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND RELATED MATERIALS ARE OFFERED ON AN “AS IS”, “WHERE AVAILABLE” BASIS WITHOUT ANY WARRANTIES EXPRESS OR IMPLIED. NO GUARANTEES OF SPECIFIC SERVICE CAPABILITIES OR RELIABILITY PROVIDED UNLESS EXPRESSLY STATED IN WRITING.
MATAU MAKES NO REPRESENTATIONS ABOUT THIRD PARTY MATERIALS OR WEB SITES REFERENCED VIA HYPERLINK OR OTHERWISE FROM OUR SERVICE. THIRD PARTY SITES HAVE SEPARATE TERMS OF USE. MATUA DISCLAIMS LIABILITY FOR ALL THIRD PARTY RESOURCES.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL MATUA BE LIABLE FOR DAMAGES FROM USE OF ITS SERVICE. MAXIMUM AGGREGATE LIABILITY Per USER IN ANY CONSECUTIVE THREE MONTH PERIOD SHALL NOT EXCEED £100.00 OR AMOUNT USER PAID FOR SERVICE IN LAST SIX MONTHS, WHICHEVER IS GREATER.
NO LIABILITY FOR INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL LOSS/DAMAGE INCURRED AS A RESULT OF SERVICE USE, INABILITY TO USE SERVICE, RELIANCE ON CONTENT DISTRIBUTED VIA SERVICE OR OTHERWISE ARISING FROM USE OF SERVICE.
Governing Law
These Terms shall be governed by the laws of England and Wales, without regard to conflict of law rules. Sole and exclusive jurisdiction for any action or dispute arising from these Terms shall be the courts of England and Wales.
Arbitration
In the event of an unresolved dispute, controversy or claim arising out of or relating to these Terms, or the breach thereof, such dispute shall be settled in London, England by binding arbitration administered by the London Court of International Arbitration (LCIA) under its then applicable commercial arbitration rules. Judgment rendered by the arbitrator may be entered into any court having jurisdiction thereof. Claims shall be heard by a single arbitrator selected in accordance with the LCIA rules. The prevailing party shall be entitled to all costs and reasonable attorneys’ fees.
Copyright Infringement Claims
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws, Matau has adopted a policy to terminate use of Services, in appropriate circumstances, if a user is deemed to infringe third party intellectual property rights or other legal ownership interests. If you believe your copyright is infringed by a Matau Service user, please contact our designated copyright agent to file a notice. Similarly we require counternotices meet DMCA requirements. For all copyright inquiries or disputes please contact: hi@matau.ai
Availability of Services
You agree to fully indemnify and hold harmless Matau including corporate affiliates, subsidiaries, officers, employees and representatives from any dispute, claim, controversy or damages arising from your breach of these Terms or use of the Service in violation of our Acceptable Use Policy, applicable laws or third party rights.
We reserve the right to terminate user accounts and cease providing Services at our discretion without notice. Upon termination, provisions regarding Confidentiality, Proprietary Rights, Indemnity and Liability survive as do any obligations pending settlement.
General Provisions
Partial invalidity of provisions, clerical errors or title headings have no bearing on enforceability of other contractual Terms. Our electronic records constitute governing version in event of ambiguity or conflicts. Contact for all notices regarding Terms or Services changes. Additional terms may apply to certain software, services or data sets. Failure to enforce any right or provision herein does not constitute waiver under these Terms.
Changes
We may update these Terms periodically. Continued use of Services after changes published constitutes acceptance.